Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental plans. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current. A predetermination of benefits can be submitted to your dental plan to more accurately determine your our of pocket expenses.
Although we will gladly file a claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).
Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done.
We do not accept Medicare. Our office has opted out of the Medicare program because Medicare does not cover periodontal procedures.
Private & Group Insurance
As a courtesy to our patients with dental benefit plans, we will submit necessary claim forms, receipts, and other information to your insurance company. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive payment, it will be refunded to you.
DMO plans require a referral from the patient’s primary care dentist. Obtaining a dental referral is the patient’s responsibility. We cannot obtain the referral for you and the referral cannot be obtained retroactively. If you do not have a referral, we will be happy to see you on a cash basis, but your dental insurance company will not pay for your treatment.